Legal
Legal & Privacy
HITA's full policies are being finalised and will be published on this page once approved. The points below describe how the website currently works.
Privacy Policy
Full policy pending approval- Enquiry forms collect only the details needed to respond: name, phone number and, where you choose to provide them, email, location, equipment details, photos and a message.
- These details are used by the HITA team to respond to your request. Enquiry records are not publicly visible.
- Photos you upload when selling equipment are stored privately and are visible only to authorised HITA staff.
Terms & Conditions
Full policy pending approval- Submitting a form on this website is an enquiry. It is not a confirmed order, booking or sale.
- HITA does not take payments on the website. Pricing and next steps are discussed with our team.
Cancellation & Refund Policy
Full policy pending approval- Cancellation and refund terms for rentals, purchases and services will be published here once approved.
Service & Equipment Disclaimers
Full policy pending approval- HITA is not an emergency or diagnosis service. In an emergency, contact your nearest hospital or emergency services.
- General information on this website is not medical advice. Use equipment as advised by your doctor or therapist and the manufacturer's instructions.
- For equipment you sell to HITA, any offer depends on the equipment's condition, verification and HITA's approval.
Questions? Visit Support.